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How to report communal hate speech under Section 196 BNS in Delhi

Witnessed communal hate speech in Delhi? Learn how to use Section 196 of the BNS to report incitement and ensure police action without getting lost in legal jargon.

HowToHelp Editorial
11 min read
#report hate speech delhi#Section 196 BNS#communal disharmony law india#delhi police fir hate speech#cybercrime portal india#BNSS section 173#zero fir delhi#communal violence prevention

Hook

You are standing at the Rajiv Chowk metro station or scrolling through a Delhi-specific subreddit, and you see it: someone is shouting vitriol against a specific community, or a viral video is doing the rounds calling for a boycott of certain shops based on religion. It feels heavy, dangerous, and deeply communal. You want to do something, but you are worried about the 'system' or being targeted. In a city as politically charged as Delhi, 'ignoring it' often feels like a betrayal of your own backyard. You do not need to be a lawyer to take action. Whether it is a WhatsApp forward inciting violence or a physical assembly spreading hate, the law gives you specific tools to flag this before it turns into a headline. Here is how you can use the Bharatiya Nyaya Sanhita (BNS) to report communal hate speech and hold the provocateurs accountable.

What the law actually says

As of July 1, 2024, the old Indian Penal Code (IPC) has been replaced by the Bharatiya Nyaya Sanhita (BNS), 2023. When you witness communal hate speech, you are looking at 'offences against public tranquillity.'

1. Section 196 of the BNS: Promoting Enmity

This is the most critical section for communal issues. It penalises anyone who promotes disharmony, hatred, or ill-will between different religious, racial, or linguistic groups. If someone uses words (spoken or written), signs, or visible representations to stir up trouble between communities, they can face up to 3 years of imprisonment. If this happens in a place of worship, the penalty jumps to 5 years. This is a cognizable offence, meaning the Delhi Police can arrest the accused without a warrant and must start an investigation once an FIR is filed.

2. Section 197 of the BNS: National Integration

If the speech involves making claims that a certain community cannot be 'true citizens' or should be deprived of their rights, it falls under Section 197. It deals with imputations and assertions prejudicial to national integration.

3. Section 299 of the BNS: Outraging Religious Feelings

Formerly Section 295A of the IPC, this section targets 'deliberate and malicious acts' intended to outrage the religious feelings of any class by insulting its religion or religious beliefs.

4. Section 353 of the BNS: Public Mischief

This covers the circulation of reports or rumours that are likely to incite one community against another. If you see a 'fake news' pamphlet in a Delhi colony intended to cause a riot, this is the section to cite.

5. Section 173 of the BNSS: The FIR Process

The Bharatiya Nagarik Suraksha Sanhita (BNSS), 2023 replaces the CrPC. Section 173 of the BNSS mandates that every piece of information relating to the commission of a cognizable offence must be recorded by the police. In the landmark case of Lalita Kumari vs. Govt. of UP (2014), the Supreme Court ruled that registration of an FIR is mandatory under Section 154 of the CrPC (now Section 173 BNSS) if the information discloses a cognizable offence.

You can read the full text of these laws on Indiacode.

Step-by-step playbook

Step 1: Secure the Evidence

Before the 'Delete for Everyone' button is hit or the crowd disperses, you need proof.

  • For Digital Hate Speech: Take high-quality screenshots. Ensure the date, time, and the handle/username/phone number are visible. If it is a video, use a screen recorder. Do not just share the link; content gets taken down quickly.
  • For Physical Incidents: If safe, record a video from a distance. Note the exact location (e.g., 'Outside Gate 3, Hauz Khas Metro'), the number of people involved, and any specific slogans used.
  • Metadata: Note down the exact time you witnessed the event.

Step 2: Determine the Platform for Reporting

  • If it's online: Use the Central Government's Cyber Crime reporting portal. This is the fastest way to report digital communal hate speech without visiting a station immediately.
  • If it's offline/physical: You must approach the Delhi Police. You can find your local station using the Delhi Police Station Locator.

Step 3: Filing a Complaint Online (Cybercrime Portal)

  1. Go to cybercrime.gov.in and click on 'Report Women/Child Related Crime' or 'Report Other Cyber Crimes'.
  2. Register using your mobile number and an OTP.
  3. Under 'Category of Complaint', select 'Online Social Media Crimes' or 'Promoting Enmity between Groups'.
  4. What to upload: Attach the screenshots/recordings from Step 1.
  5. The Description: Keep it factual. "On 03-06-2026, at 10:30 AM, the user @X_User on platform X posted a video calling for the social boycott of [Community Name] in North Delhi, citing Section 196 of the BNS."
  6. Timeline: You will receive an acknowledgment number immediately. A Delhi Police Cyber Cell officer usually reviews this within 48–72 hours.

Step 4: Filing an FIR at the Police Station (The BNSS Route)

If the threat is physical or local, go to the nearest Thana.

  1. Ask for the Duty Officer: Tell them you want to give information about a cognizable offence under Section 196 of the BNS.
  2. The 'Zero FIR' Hack: If the incident happened in Chandni Chowk but you are in Saket, the police cannot send you away. Under the BNSS, you can file a 'Zero FIR' at any station, which they must then transfer to the relevant station. Mention this if they try to redirect you.
  3. The Complaint Letter: Hand over a written complaint. Mention the date, time, location, and the specific BNS sections (196, 197, or 299).
  4. Demand the Receipt: Once the FIR is registered, you are entitled to a free copy of it immediately under Section 173(2) of the BNSS. Do not leave without the FIR number or a stamped 'Received' copy of your complaint.

Step 5: What to do if the Police refuse to file an FIR

This is a common failure point. If the SHO (Station House Officer) refuses to register your FIR:

  1. Escalate to the DCP: Under Section 173(4) of the BNSS, you can send the substance of your information in writing and by post to the Deputy Commissioner of Police (DCP) of your district.
  2. The Magistrate Route: If the DCP also fails to act, you can approach the Metropolitan Magistrate under Section 175(3) of the BNSS (formerly 156(3) CrPC) to seek an order for an investigation.
  3. Use RTI: If there is no movement, File an RTI online with the Delhi Police asking for the 'Daily Diary Entry' and the status of your complaint.

Step 6: Follow up and Safety

  • Track Status: Use the Delhi Police Citizen Portal to track your FIR status using the FIR number and year.
  • Anonymity: If you fear for your safety, mention this in your complaint. While FIRs are public documents, the police have protocols for protecting witnesses in sensitive communal matters.

For more on your rights when dealing with the police, see our guide on How to file an FIR (and what to do if police refuse). You can also Browse all civic-action guides for more Delhi-specific playbooks.

Where it usually breaks

Reporting communal hate speech isn't always a smooth "click-and-fix" process. In Delhi, you will likely hit these three specific roadblocks. Here is how to navigate them:

1. The "It’s just an opinion" brush-off

When you go to a local thana (police station), the Duty Officer or SHO might tell you that the speech was just "someone’s view" or that filing an FIR will "unnecessarily heat up the atmosphere." They might try to convince you to file a Daily Diary (DD) entry instead of an FIR.

  • The Workaround: Remind them of the Lalita Kumari vs. Govt. of UP (2014) Supreme Court judgment. It is mandatory for the police to register an FIR if the information discloses a cognizable offence (which Section 196 BNS is). If they still refuse, do not argue. Immediately send your complaint via Registered Post AD to the Deputy Commissioner of Police (DCP) of your district under Section 173(4) of the BNSS. In Delhi, you can find your district DCP’s address on the Delhi Police official website.

2. The "Anonymous" Fear

You might worry that by filing an FIR, the person spreading hate—who might be a local "strongman" or a political worker—will get your address.

  • The Workaround: While an FIR requires your details, you can initiate action through the National Cyber Crime Reporting Portal (cybercrime.gov.in) for online hate speech. While the portal prefers your details for verification, you can report "other cyber crimes" and mention in the description that you fear for your safety. Alternatively, use the Delhi Police Vigilance portal or the LG Listening Post to report the incident if the local police are being uncooperative.

3. The "Preliminary Inquiry" delay

Under the new Section 173(3) of the BNSS, for offences punishable with 3 to 7 years, the police can conduct a "preliminary inquiry" for up to 14 days before registering an FIR to see if a prima facie case exists.

  • The Workaround: If they invoke this, ask for the DD entry number or a written acknowledgement that a preliminary inquiry has started. Mark your calendar. If 14 days pass without an FIR, you have the right to approach the Metropolitan Magistrate under Section 175(3) of the BNSS to seek a direction for an investigation.

Templates / script

Template 1: Formal Complaint to the SHO

Use this for a physical incident or a specific WhatsApp/Social Media post. Print two copies; get one stamped as your 'Receiving'.

To, The SHO, [Name of Police Station, e.g., Connaught Place], New Delhi - [Pin Code]

Subject: Complaint regarding commission of offences under Section 196 and 353 of the Bharatiya Nyaya Sanhita (BNS), 2023.

Respected Sir/Madam,

I am writing to report an incident of communal hate speech that occurred on [Date] at [Time] at [Specific Location/Online Platform].

Details of the incident: [Describe what you saw/heard. Example: A group of 5 men were sloganeering near the Metro exit, calling for the social boycott of (Community Name) and using derogatory language.] Evidence: [Mention: "I have attached screenshots/a pen drive with the video recording."]

This act is a clear attempt to promote enmity between different groups on the grounds of religion and is prejudicial to the maintenance of harmony in our city. As these are cognizable offences under Section 196 of the BNS, I request you to register an FIR immediately as per the mandate of the Hon’ble Supreme Court in Lalita Kumari vs. Govt. of UP (2014) and Section 173 of the BNSS.

Kindly provide me with a copy of the FIR free of cost.

Sincerely, [Your Name] [Your Phone Number] [Your Address]


Template 2: Script for talking to a Police Officer

Officer: "Beta, why do you want to get into this? It’s a small matter, they are just boys talking." You: "Sir, this 'talk' is inciting people and could lead to violence in our colony. Under Section 196 of the BNS, promoting enmity is a cognizable offence. I am just doing my duty as a citizen to report it. Please record my information under Section 173 of the BNSS." Officer: "We will look into it, no need for an FIR right now." You: "Sir, if you are conducting a preliminary inquiry under Section 173(3) of the BNSS, please give me the DD entry number for my records so I know when the 14-day period ends."


FAQs

1. Do I have to pay a fee to file an FIR for hate speech?

No. Under Section 173 of the BNSS, you are entitled to a copy of the FIR free of cost. If any officer asks for money, it is illegal. You can report this to the Delhi Police Vigilance helpline at 1064.

2. Can I report a tweet or a YouTube video if I’m in Delhi but the creator is in Mumbai?

Yes. You can file an 'E-FIR' or a complaint at any Cyber Cell in Delhi. Under the principle of 'Zero FIR' (now formalised in BNSS), the police must record the information and then transfer it to the relevant police station where the crime originated.

3. What if the hate speech is by a famous politician or influencer?

The law (Section 196 BNS) applies equally to everyone. However, the police often hesitate in these cases. If the SHO refuses to act, do not waste time—escalate the matter directly to the DCP of the district or file a private complaint before the Magistrate at the nearest District Court (like Tis Hazari or Saket).

4. Can I get in trouble for reporting if the police don't find enough evidence?

As long as you are reporting in "good faith"—meaning you actually saw/heard the speech and aren't making it up to settle a personal score—you are protected. Reporting a crime is a civic duty, not a crime itself.

5. How long does the police have to take action?

Once an FIR is registered, the investigation timeline varies. However, if they choose to do a 'preliminary inquiry' before filing the FIR, they must finish it within 14 days as per Section 173(3) of the BNSS.

6. Is "Hate Speech" specifically defined in the BNS?

While the term "Hate Speech" isn't a single defined heading, Section 196 BNS specifically covers "promoting enmity between different groups on grounds of religion, race, place of birth, residence, language, etc." which is the legal equivalent of communal hate speech.

7. Can I report communal stickers or posters in my colony?

Yes. This falls under Section 196 (visible representations) and Section 353 (public mischief) of the BNS. Take a photo of the poster, note the location, and report it to the local SHO or via the 'Delhi Police One' app.

Frequently Asked Questions

1. Do I have to pay a fee to file an FIR for hate speech?

No. Under Section 173 of the BNSS, you are entitled to a copy of the FIR free of cost. If any officer asks for money, it is illegal. You can report this to the Delhi Police Vigilance helpline at 1064.

2. Can I report a tweet or a YouTube video if I’m in Delhi but the creator is in Mumbai?

Yes. You can file an 'E-FIR' or a complaint at any Cyber Cell in Delhi. Under the principle of 'Zero FIR' (now formalised in BNSS), the police must record the information and then transfer it to the relevant police station where the crime originated.

3. What if the hate speech is by a famous politician or influencer?

The law (Section 196 BNS) applies equally to everyone. However, the police often hesitate in these cases. If the SHO refuses to act, do not waste time—escalate the matter directly to the DCP of the district or file a private complaint before the Magistrate at the nearest District Court (like Tis Hazari or Saket).

4. Can I get in trouble for reporting if the police don't find enough evidence?

As long as you are reporting in "good faith"—meaning you actually saw/heard the speech and aren't making it up to settle a personal score—you are protected. Reporting a crime is a civic duty, not a crime itself.

5. How long does the police have to take action?

Once an FIR is registered, the investigation timeline varies. However, if they choose to do a 'preliminary inquiry' before filing the FIR, they must finish it within 14 days as per Section 173(3) of the BNSS.

6. Is "Hate Speech" specifically defined in the BNS?

While the term "Hate Speech" isn't a single defined heading, Section 196 BNS specifically covers "promoting enmity between different groups on grounds of religion, race, place of birth, residence, language, etc." which is the legal equivalent of communal hate speech.

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How to report communal hate speech in Delhi (BNS 196) · HowToHelp