📚Civic Action

How to report graphic content to cybercrime.gov.in (Section 67A IT Act)

Accidentally stumbled upon graphic or triggering content? Here is how to report it using the National Cyber Crime portal and access mental health support in India.

HowToHelp Editorial
10 min read
#cyber crime india#report graphic content#IT Act Section 67A#mental health helplines india#cybercrime.gov.in#BNS 2023#NIMHANS helpline#report online harassment

1. The Hook

One minute you’re scrolling through a subreddit or a WhatsApp group, and the next, you’ve clicked a link that you can’t unsee. Maybe it’s graphic violence, non-consensual “leaks,” or content so triggering it leaves you feeling physically sick or anxious. “Galti se dekh liya” (I watched it by mistake) isn't just a meme; it’s digital trauma. Whether it’s a show that went too far or illegal content pushed into your feed, you don't have to just "deal with it." You have the legal right to report it and the civic right to seek help.

2. What the law actually says

In India, digital content is governed primarily by the Information Technology (IT) Act, 2000 and the Bharatiya Nyaya Sanhita (BNS), 2023.

If the content you stumbled upon involves sexually explicit material, Section 67A of the IT Act makes the publication or transmission of such material in electronic form a punishable offence. For a first conviction, the law prescribes imprisonment for up to 3 years and a fine of up to ₹5 lakh. If the content involves children, Section 67B provides even stricter penalties. Under the BNS (which replaced the IPC in 2024), Section 72 protects your right to privacy against the non-consensual recording or distribution of private images, while Section 79 specifically addresses acts intended to insult the modesty of a woman through words, sounds, or gestures (including digital ones).

Crucially, you aren't just fighting the uploader. Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, social media platforms (intermediaries) are legally obligated to remove non-consensual sexual content within 24 hours of receiving a complaint.

Beyond reporting, you have rights as a survivor of digital distress. The Mental Healthcare Act, 2017 (Section 18) guarantees every person the right to access mental health care and treatment from services run or funded by the government. This means if graphic content has caused you severe distress or a panic attack, government-funded helplines like KIRAN (1800-599-0019) or institutes like NIMHANS are your legal safety nets. If you are being personally targeted or harassed, Section 173 of the Bharatiya Nagarik Suraksha Sanhita (BNSS), 2024 gives you the right to file an FIR, including a "Zero FIR" at any police station regardless of where the crime occurred.

3. Step-by-step playbook

When you encounter content that is illegal, non-consensual, or deeply triggering, follow these steps to regain control and ensure the material is removed from the internet.

  1. Secure the evidence (Do not share it)

    Before the content is deleted or the account goes private, you need proof if you intend to file a formal complaint.

    • What to do: Take screenshots of the content, the uploader’s profile/handle, and the direct URL/link. If it is a video, use a screen recorder to capture the context of how it was shared.
    • What to bring: Save these in a password-protected folder or a private cloud drive. Important: Do not forward these images to friends to "show them"—this can technically count as "transmission" of obscene material under Section 67 of the IT Act. Keep the evidence strictly for reporting purposes.
    • Timeline: Immediate.
  2. Use the platform’s internal reporting tool

    Most platforms (Reddit, Instagram, X) have reporting workflows that trigger their safety algorithms.

    • What to do: Select the "Report" option on the post or profile. Choose the specific category: "Non-consensual sexual content," "Graphic violence," or "Harassment."
    • Expected timeline: Under the 2021 IT Rules, platforms must acknowledge your complaint within 24 hours. For non-consensual sexual content, they are required to remove it within 24 hours of the report.
    • If it fails: If the platform sends an automated reply saying the content "doesn't violate our standards," proceed to Step 3.
  3. File a report on the National Cyber Crime Portal

    If the content is illegal (harassment, deepfakes, or child abuse material), use the official government portal.

    • What to do: Visit the Cyber Crime reporting portal (cybercrime.gov.in).
    • Reporting options: You can choose "Report Anonymously" or "Report and Track." For women and children, there is a dedicated section that prioritizes these cases.
    • What to upload: Attach the screenshots and URLs from Step 1. Be precise about the platform name and the date you saw the content.
    • Expected timeline: You will receive an acknowledgment number via SMS/Email. A police officer from your local cyber cell will typically contact you within 48–72 hours if the case requires a formal statement.
  4. Access immediate mental health support

    If the content has triggered a panic attack, anxiety, or deep distress, your priority is your health.

    • What to do: Call the NIMHANS Toll-Free Helpline (080-46110007) available 24/7. You can also use Mental health helplines (iCall, Vandrevala, NIMHANS).
    • Your rights: Under Section 23 of the Mental Healthcare Act, 2017, you have a right to confidentiality. The counselor cannot share your details with authorities or family without your consent unless there is an immediate risk of self-harm.
    • Timeline: Immediate (24/7 availability).
  5. Escalate to an FIR if you are being targeted

    If you are being blackmailed with graphic content or stalked, a portal report may not be enough for an arrest.

    • What to do: Go to your nearest police station to file an FIR under Section 173 of the BNSS.
    • What to bring: Your ID, the evidence on your phone, and the Cyber Crime Portal acknowledgment number if you have already filed a report online.
    • If it fails: If the officer refuses to register the FIR, refer to our guide on How to file an FIR (and what to do if police refuse) to learn how to approach the Superintendent of Police or a Magistrate under Section 175(3) of the BNSS.

    For more resources on digital safety and youth rights, you can Browse all civic-action guides.

Where it usually breaks

The system looks good on paper, but in reality, reporting digital crimes in India can feel like shouting into a void. Here is where things usually go sideways and how you can push back:

  1. The "Log-in" Loop and Portal Lag: The National Cyber Crime Reporting Portal (cybercrime.gov.in) is notorious for OTP delays. Sometimes the "Submit" button just won't click, or the site times out while you’re uploading evidence.

    • Workaround: If the portal is stuck, don't wait. Call 1930. This is the national helpline for cybercrime. They can log your complaint over the phone, especially if it involves financial fraud or urgent threats. If you must use the portal, try doing it during "off-peak" hours (late night or early morning) and keep your file sizes under 5MB.
  2. Police Apathy ("Arre, delete kar do na"): If you go to a local thana, a Constable might tell you it's "just a social media thing" and ask you to just block the person. Under Section 173 of the BNSS, a police officer is legally bound to record the information of a cognizable offence.

    • Workaround: If they refuse to file an FIR, mention the Lalita Kumari vs. Govt. of UP (2014) judgment. If they still don't budge, send your complaint via Registered Post to the Superintendent of Police (SP) under Section 173(4) of the BNSS. This creates a paper trail they cannot ignore.
  3. The "No Violation" Loophole: Instagram or X (formerly Twitter) might send an automated "We found this does not violate our Community Guidelines" message within 5 minutes.

    • Workaround: Don't stop there. Use the Grievance Appellate Committee (GAC) portal at gac.gov.in. This is a government-run body specifically designed to hear appeals against the decisions of social media intermediaries. You can file an appeal here within 30 days of the platform's refusal.
  4. Fear of "Ghar waale" (Parents): The biggest barrier for 14–22-year-olds is the fear that the police will call their parents.

    • Workaround: For reporting "Women/Child-related" crimes on the portal, there is an option to "Report Anonymously." While the police may still need to contact you for a statement later if it becomes a full-blown investigation, the initial report does not require your name or address.

Templates & scripts

Copy, fill in the [highlighted] bits, and send.

Script for calling the 1930 Helpline

You: "Namaste, I want to report illegal graphic content under Section 67A of the IT Act. I have the URL and screenshots ready." Operator: "Is it about you or someone else?" You: "It is [Public/Personal] content. I found it on [Platform Name] at [Link]. It is sexually explicit/violent and needs to be taken down. Please provide me with a Complaint Acknowledgment Number."

Email to the Platform’s Grievance Officer

Every major platform must have a Grievance Officer for India. You can find their email in the 'Legal' or 'Help' section of the app.

Subject: Urgent: Removal of illegal content under Rule 3(2)(b) of IT Rules 2021 Body: Dear Grievance Officer, I am writing to report the following content available on your platform: [Paste Link]. This content is [describe: non-consensual sexual material / graphic violence]. Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you are required to acknowledge this complaint within 24 hours and remove non-consensual sexual content within 24 hours. I have already reported this via the app (Report ID: [If any]). Failure to act may result in the loss of your 'Safe Harbour' protection under Section 79 of the IT Act. Regards, [Your Name/Anonymous]

RTI Template to check complaint status

Use this at rtionline.gov.in if 30 days have passed with no action on your cybercrime portal complaint.

Public Authority: Ministry of Home Affairs / [Your State] Police Text: Regarding Cybercrime Complaint No: [Your Acknowledgment Number] filed on [Date]:

  1. Please provide the daily progress report of the investigation conducted on this complaint.
  2. Please provide the names and designations of the officers who have handled this complaint till date.
  3. If no action has been taken, please provide the reasons recorded in writing as per the citizens' charter.

Frequently Asked Questions

1. I watched it 'galti se' (by mistake). Will I get arrested?

No. **Section 67A of the IT Act** punishes the "publication" and "transmission" (sending/uploading) of obscene material. Simply viewing something that popped up on your feed is not a crime. However, downloading it or forwarding it to a "bro group" to show others *is* a crime. Delete and report; don't share.

2. Can I report content that is not about me?

Yes. The National Cyber Crime Reporting Portal has two sections: "Report Women/Child Related Crime" and "Report Other Cyber Crime." You can report graphic violence, hate speech, or illegal content even if you are just a witness/viewer.

3. Does it cost money to file a complaint?

No. Filing a report on **cybercrime.gov.in**, calling **1930**, or filing an FIR at a police station is absolutely free. If any officer asks for a "fee" or "convenience charge," they are asking for a bribe. You can report them to the State Anti-Corruption Bureau.

4. How long does it take for a link to be taken down?

If it is non-consensual sexual content (like a "leak"), the law (IT Rules 2021) requires platforms to take it down within **24 hours**. For other types of graphic content, it might take longer, but they must acknowledge your report within 24 hours and resolve it within 15 days.

5. What if the uploader is using a fake profile or is outside India?

Indian law still applies to the platform (the "intermediary") because they operate in India. Even if the uploader is anonymous, the police can request the IP address and metadata from the platform to track them down. This is why you must provide the direct URL, not just a screenshot.

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Report graphic content to cybercrime.gov.in (IT Act 67A) · HowToHelp